Wambi Support Desk

Wambi 4.5.20

What's New or Improved

• Draft a Wambi: Any and all Wambi users can now draft Wambis to send at a later time! All drafted Wambis will appear in  Drafts under the "Send a Wambi" widget on the home page.
  •   Started writing a heartfelt Wambi and had something important come up? You can close out of your Wambi and select "Save draft" and complete and send the Wambi when you have time!
  •   Want to view all of your drafted Wambis? Your  Drafts are always available to view (but as soon as a Wambi is released into the world, it will appear in your My Wambis as a sent Wambi!)
  •   Overwhelmed by your drafts and doing some spring cleanup? You can Edit your drafts and  delete the draft you no longer need!
• Draft a Post: Leaders can now draft posts to publish to the newsfeed later! All drafted posts will appear in  Drafts under the "Create a Post" widget on the home page.
  •   Started writing a perfect post and not quite ready to publish? You can close out of your post and select "Save draft" and complete and publish the post when you're ready!
  •   Want to view all of your drafted posts? Your  Drafts are always available to view (but as soon as a post is published, it will appear on the newsfeed)!
  •   Ready to clear out your post drafts? You can Edit your drafts and  delete the ones you no longer need!
• Design improvements: Our  posts got an entire makeover including new icons for   pinning and  adding media (and moving to the top of the newsfeed for leaders on mobile)! So fresh, and so streamlined.

Fixes

• The user search in Chatbot did not clear after a survey was completed; since we want a variety of people to get patient Wambis and not just all of the Tricias, the search will clear as expected 
• When a user clicked twice on an Analytics sub-tab with a report widget, a blank widget appeared; this wasn't ideal, so it now shows actual data
• We had some "Everyone at/under" language that made up its own mind on when to use "at" or "under;" this is now consistent
• Users were not receiving post notifications; we found the source of the issue, and users will now be prompted to check out the important posts on their newsfeed

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Wambi 4.5.10

What's New or Improved

• Patient Voice visible to leaders and managers: We are committed to elevating the voice of the patient in Wambi; as such, managers can now see the Patient Voice for their direct reports from their profiles, and leaders can see the Patient Voice for all users in their group(s) from their profiles!
• Location image update: Our standard portal hospital image can now be updated by request!
• Language improvements: We have some new language to accommodate organizational chart-based groups; we will show "everyone at" for groups that are physical locations (i.e. “Everyone at Riverside Hospital”) and "everyone under" for groups that are not specifically locations (i.e. “Everyone under Annie G’s Team”). These designations will appear in the search specifically for group owners as they are sending a Wambi.
• Wambis improvements: We made some speed improvements to sending Wambis to make sharing gratitude even quicker!
• Analytics improvements: Check out our new Status column on the View recent Wambis page! And if you see a report with a hyperlink, the link will now open in a new tab.
• UI improvements: You will now be able to see when Wambis were shared under "View All Wambis" from your profile, and there are fancy updates to our group / location / date dropdown menus that appear for leaders!

Fixes

• Some patient portals displayed duplicate locations locations; this is weird, so it's fixed now
• If you commented from the My Wambis screen, the "View all comments" list did not update; we corrected this bummer of an experience
• If a reward was "null," then the reward notification details were empty; empty notifications are so middle school, so we addressed this like the grown-ups we are
• The Progress Bar sometimes went rogue and did not register correctly / bubble pop games disappeared; we found the root cause so that Bubble Pop can continue to spread the Wambi joy
• Wambis not shared on the newsfeed were occasionally visible to non authors/recipients when viewing someone's profile; since these Wambis were probably not meant to be widely visible, we changed this
• Occasionally, we find some really sneaky bugs in the UI; this release, we rounded up a few and wrangled them into cooperating

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Wambi 4.5.02

Fixes

• We dusted off some pesky cobwebs that were imperceptible to users to improve the user experience in Wambi

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Wambi 4.5.01

Fixes

• Some email notifications did not go out to multiple recipients; we like it when our notifications go out, so this is fixed

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