Roles in Wambi

In Wambi, every user has a role, each with its own level of permissions and access. Use the table below to explore specific permissions for each Wambi role.

Wambi user types

Gratitude Gatherer

This is the volunteer role entrusted to collect patient Wambis for your organization - role is critical in capturing the voices of patients and families, allowing providers to receive recognition in real time! View the user guide here. 

Contractor

Contractors have access to use limited features in Wambi: they can star and view group profiles; view and edit their own profile; view others’ profiles; react, comment, edit, or delete your comment on newsfeed; send, schedule, draft, edit, and share a Wambi; and ask for support.

Team Member

Team Members have access to use features in Wambi, except for those that are limited to only Group Administrators and/or Managers as shown on the Permissions by role chart.

Group Administrator

Group Admins have access to administer group(s) they oversee in Wambi.

Manager (ONLY)

Managers have access to manage their direct reports in Wambi.

Manager + Group Administrator

Most managers will have joint group administrative capabilities for their teams and access to manage their direct reports in Wambi.

Prize Administrator

Prize Administrators have access to use the Prize Administration feature in Wambi, in addition to the access they have as a Team Member, Group Administrator, or Manager; see Administrator features for details.

Administrator

Administrators have access to use the Administration features in Wambi, in addition to the access they have as a Team Member, Group Administrator, or Manager; see Administrator features for details.

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Permissions by role

Breakdown of permissions by role type for key features in Wambi.

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Administrator features

The Administrator features appear in the Management Hub for users with prize administrator or administrator permissions.

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