Wambi Overview
Wambi is a recognition and culture transformation platform that improves your organization’s human experience with the power of gratitude.
From your Wambi homepage, you can:
- View
- Your organization, primary location, and all your associated and starred groups
- Celebrations in your groups
- Recent newsfeed posts and Wambis (with filters by different type!)
- Your progress bar (also appears on My Profile; you can unlock surprises if you have any available!)
- Your active Challenges
- Search for colleagues or groups
- Send a Wambi
- Navigate
- to Notifications
- to the menu
NOTE
Celebrations will appear on group profiles on mobile.
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Wambi Newsfeed
Visit the newsfeed to see recent posts by leaders, as well as Wambis sent by patients, your team, and leaders, and shared Wambis!
You can filter your selected newsfeed view by all, posts, Patient Voice, and Celebrations!
See something you like on the newsfeed? You can add as many
reactions as you like to any Wambi or post, and you can also drop a comment on newsfeed posts.
Want to see upcoming birthdays, service anniversaries or new hires? Head to the
Celebrations and celebrate with your team!
On some Wambis on the newsfeed, you may see a
shared Wambi. This means that someone saw a Wambi that they wanted more people to see, or they wanted to comment about the Wambi! Remember - sharing is caring!
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Notifications
View your notifications to see recent activity! From relevant posts to Wambis, reactions to comments, hot streaks and perfect scores, and even Challenge updates, you can click any notification to see details!
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Send a Wambi
Wambis are eCards of appreciation that can be sent to anyone in your organization. You can send unlimited Wambis to your peers, team, and leaders, and can share any Wambi!
To share a Wambi with a group at your organization, search for the group by name using the Search bar, and then click the Send a Wambi button in the group profile.
Want to celebrate an individual or a few individuals together? Click on the purple Send a Wambi button, select the Wambi design you wish to share, and then Add Recipients. Make sure to share the Wambi on the newsfeed so everyone can see!
If you would like to send a Wambi so that it is not shared to the newsfeed, click on the
Share on Newsfeed toggle
so the toggle is gray. The Wambi will no longer be shared on the newsfeed.
NOTE
Wambis that are not shared on the newsfeed will be shared with the recipient(s), and can be viewed by the recipient's managers and leaders. These Wambis will not help you complete challenges.
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My Profile
My Profile is where you can see all of your Wambis, your Challenges, the Patient Voice (if you work with patients), and you can also edit your profile from here.
You can also view your display name, your pronoun preferences, your photo, your job title, and your group membership. If you would like to update your profile, click Edit my preferences.
This is the place where you can see all of the
Wambis you have sent, received, or shared! Click
View All to see all of your Wambis, then click on
Received,
Sent, or
Shared to view those Wambis. If there are any Wambis that were not shared on the newsfeed, look for
(not shared on newsfeed) under the name headers.
Check your
My Challenges to see all of your completed Challenges and your progress on active Challenges!
If you are patient-facing, your patients can share their gratitude for you - check your
Patient Voice to see their responses from the Patient & Family Portal! You can view your scores from different time periods.
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Access your menu to view your profile, update your preferences, ask for support, see what's new, access Lessons, or to sign out of your account.
Want to check your account settings, update your password, or set your notification preferences? Head to
My preferences to make any updates.
Need assistance using Wambi? Select Ask for support to be connected to the Wambi Support Desk.
See what's new will bring you to a page with information about the most recent Wambi platform updates!
Lessons are quick, helpful tips about how to get the most out of Wambi! You will see newly available Lessons when you sign in to Wambi, and you can revisit the Lessons at any time for a refresher by visiting your
menu and then
Lessons!
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